Chief Optimist Insight for all leaders Digital Platform Seeks to Match Employers, Job Seekers and Courses Wed, 26 Aug 2015 00:00:00 GMT Without a four-year degree, finding a job in today’s market is challenging. LinkedIn, Arizona State University, edX and the Markle Foundation are putting their collective smarts and resources together to make it a little easier. Rework America Connected hones in on individuals with two-year degrees or less. The goal is to connect job seekers with employers while offering the chance to enroll in classes if their credentials don’t quite match up yet. How IT Teams Can Protect Healthcare Data Wed, 26 Aug 2015 00:00:00 GMT The black market prices are in: Healthcare data is now worth 20 times more than credit card numbers. So where are today’s data-mining hackers flocking to get rich off this digital gold rush? They’re following the flow of electronic medical records right to the most vulnerable access point: your medical devices. Securing this technology requires a comprehensive strategy that every hospital needs to be aware of. [Infographic] The Automated States of America: Transforming the Future of Government IT Chief Optimist Exclusive Wed, 26 Aug 2015 00:00:00 GMT Eliminating 100 million hours of citizen paperwork. Reducing backlogs by 70 percent. Cutting 99.9 percent of admin costs. Sounds like the fantasy of every government IT worker, right? In actuality, these are the real benefits of automation being realized by government organizations across the country. This infographic reveals how countless agencies are making their IT dreams come true with the help of automation. Five Steps to Strengthening Cyber-Defenses Tue, 25 Aug 2015 00:00:00 GMT A cyber-attack may be inevitable, but that doesn’t mean companies should just hide under their desks and cover their heads. A sound, proactive security strategy can be the difference between a reputation-shattering breach and a small clean-up job. So how can you shore up your digital defenses? It starts by looking beyond technology. Keeping Your Business Relevant Means Having a Digital Strategy with Focus and Speed Wed, 19 Aug 2015 00:00:00 GMT “In the new world it is not the big fish which eats the small fish, it is the fast fish which eats the slow fish.” More and more startup companies packed with spritely brains and fast-twitch digital fibers are gobbling up older slow-moving businesses. It’s time to cut your legacy IT system anchors and rethink your outdated business ideologies. Flexibility and velocity are today’s most valuable assets. Why the Government Should Destroy—Not Store—Employees' Sensitive Information Tue, 18 Aug 2015 00:00:00 GMT Is the risk worth the reward? That’s the question agencies need to start asking when it comes to storing private data. After all, it has become increasingly clear that nobody is safe from the hands of today’s database bandits. So rather than retain data for minimal gain, perhaps organizations should start thinking about destroying data to avoid devastating consequences. When You Clean Up Your Digital Spaghetti, Anything Is Possible Fri, 14 Aug 2015 00:00:00 GMT (1:07) Companies now have reams of data, thousands of processes and limitless potential. But before you realize that potential, you’ll need to clean up your “digital spaghetti,” as author and researcher Dr. George Westerman puts it. Transform Into a Digital Master Thu, 13 Aug 2015 00:00:00 GMT (0:50) Dr. George Westerman, author and innovation researcher, discusses rethinking assumptions and taking risks in order to become a Digital Master. 10 Ways to Change a Higher Ed IT Culture Wed, 12 Aug 2015 00:00:00 GMT Every university talks about transforming their IT, but how many are actually following through? After a humbling external review and audit in 2010, the IT department at the University of Wisconsin-La Crosse had no choice but to face the facts and change. Five years later, let’s just say companies like Dell, Oracle and Intel now regularly pay visits to La Crosse to put on a technology showcase open to faculty, staff and students from all over Wisconsin. Talk about a culture shift! [Infographic] Clinical and Claims Data—What Lies Beneath? Wed, 12 Aug 2015 00:00:00 GMT While only offering a handful of procedure codes and diagnoses, claims data continues to be the favorite data source in the healthcare analytics realm. EHR data on the other hand, reveals hundreds of valuable insights—from medical histories and lab results to vitals and point-of-care observations. If you want to truly improve risk stratification and population health management, you need to use a combination of both. New CIO Authorities Only First Step toward Better Federal IT Tue, 11 Aug 2015 00:00:00 GMT New legislation has paved the way for the next generation of federal CIOs to redefine their positions. With a say in everything from the technology budget to procurement to workforce issues, federal CIOs have more authority than ever before. But legacy systems and old perspectives are still blocking the path to reform. Breaking down these barriers is priority number one. An Agile Approach to Organizational Change Management Mon, 10 Aug 2015 00:00:00 GMT Turnover. Every organization is affected by it. Some have overcome it. Others have fallen victim to it. How can you keep your best employees from walking out the door? Many leaders are turning to a concept known as Organizational Change. In combination with the Agile and Scaled Agile Framework (SAFe) methods, this technique is helping identify and resolve issues before they lead to turnover. Optimism in the Modern Workplace Revealed Thu, 23 Jul 2015 00:00:00 GMT Xerox surveyed over 5,000 people regarding their optimism in the workplace. See the results and learn why optimism is so important for business success. 6 workflow advantages to help you tackle automation hesitation. Thu, 23 Jul 2015 00:00:00 GMT If you're experiencing "automation hesitation," take a look at these benefits of improving workflows. The automated life: Make 24 hours feel like 25 Sun, 19 Jul 2015 00:00:00 GMT Check out these apps and tools that can help you get more done in 24 hours. New IT Skills: Why Communication, Accountability, Initiative Are Hot Now Tue, 30 Jun 2015 00:00:00 GMT When it comes to finding highly skilled IT talent, firms usually look for those with expertise in data and analytics, cloud computing, software development, operations and information security. That could be changing. Many employers now look for talent with softer skills, like being able to work well in a team environment and effective written and oral communication abilities. Bringing Mobility to the Mission Tue, 16 Jun 2015 00:00:00 GMT When you go to a consumer electronics trade show, you find most mobile devices and gadgets on the market promise value through seamless integration—because that’s what buyers look for on a personal level. But in the public sector, battery life and security are the top priorities when it comes to mobile devices. 3 Critical Success Factors for Web-to-Print Success Mon, 15 Jun 2015 00:00:00 GMT For web to print some implementations succeed with flying colors while others simply don’t. In a recent survey, 40 percent of respondents claimed it was their least worthwhile investment. So what factors are critical to the success of a web-to-print program? Howie Fenton, associate director at InfoTrends, discusses. The “Internet of Me” Is Getting Real In Healthcare Tue, 09 Jun 2015 00:00:00 GMT There are many complex, advanced machines out there. Few have ever come close to what the human body is capable of. However, with biology and technology growing closer, the human and the computer worlds are converging. Biotech is at a point where DNA can be edited and coded. So what does this mean for the future of personalized healthcare? 5 Ways to Create a “Post-PC Environment” Tue, 09 Jun 2015 00:00:00 GMT As higher education institutions move away from PCs, students are beginning to access everything they need from one generally inexpensive device. Here are five ways Indiana University is effectively moving beyond the traditional personal computer. What Worries Private Sector CIOs, and Why It Matters to Feds Tue, 09 Jun 2015 00:00:00 GMT What is keeping private sector CIOs up at night? In a recent survey, more than half of the CIOs who participated said working to keep existing systems running worried them the most. And 79 percent said they were worried about delivering new services that support business growth. These worries shouldn’t be isolated to just the private sector. CIOs in the public sector should also take note. Health Insurance Companies Prime Targets for Hackers Mon, 01 Jun 2015 00:00:00 GMT Health insurance companies hold a pot of valuable data that is extremely attractive to hackers. If someone were to hack the system at one of these companies, they would probably get more information than if they hacked into a bank. But that’s not the only reason they are a prime target. Healthcare payers have been slow to keep pace with security trends—making their systems not nearly secure as a bank’s. What Will Keep the CIO Pipeline Flowing? Mon, 01 Jun 2015 00:00:00 GMT As technology becomes an integral part of our lives, and as it evolves, the next generation of CIOs will have to have a whole new set of skills and training. This is especially true for CIOs in higher education. What should current tech leaders do to prepare and educate the IT leaders of the future? Bring Your Own Collaborations Mon, 01 Jun 2015 00:00:00 GMT When organizations employed a BYOD policy, they needed to find a balance between controlling organization assets and liberating employee productivity. Now that devices are evolving and becoming more multipurpose, it’s no longer just the device people are bringing. BYOD is now BYOC—bring your own cloud, content and collaboration. How can IT departments maintain control over their organizations’ digital assets? Unpacking the Value of Higher Ed Chief Optimist Exclusive Thu, 21 May 2015 00:00:00 GMT Technology has changed not just the way businesses are modeled, but now higher education, too. Students are expecting more from their education, as are the employers who hire them when they graduate. The push for a higher quality education is forcing IT leaders to be more strategic about their investments—and many of them are turning to students to help. 3 Long Term Healthcare Changes Thu, 21 May 2015 00:00:00 GMT From expanded delivery options to more value-based payment models, the healthcare industry is on the cusp of major advancements that address cost and access. So what do the next five to 15 years have in store? Industry leaders weigh in. What Government Agencies Can Learn From the Private Sector Chief Optimist Exclusive Tue, 19 May 2015 00:00:00 GMT Government agencies might not be so different from the private sector after all. With both looking for ways to cut costs, improve customer satisfaction and mitigate risk, the latter has practices in place that government agencies can learn from. Here are three important takeaways that federal agencies can use. Putting the Art in Partnership Building an Alliance in Seven Steps—and Helping At-Risk Youth in the Process Faye Washington Mon, 18 May 2015 00:00:00 GMT What makes a great partnership? Faye Washington, president and CEO of the YWCA of Greater Los Angeles, has seven vital tenets. New Digital Signage Event for Higher Ed Thu, 14 May 2015 00:00:00 GMT A new conference and trade show just hit the circuit. The EduComm Expo from Exponation will make its big debut in Atlanta in September. At this two-day event, attendees will participate in seminars and workshops that focus on best practices for deployment, utilization and management of campus communications and education technology. Insurers Face Tougher Oversight on Protecting Data Wed, 13 May 2015 00:00:00 GMT Health insurers are under more pressure than ever before to protect customers from data breaches. New national guidelines from the National Association of Insurance Commissioners were created to help state regulators hold insurers accountable for breaches and ensure companies have the right defenses to guard against attacks. What else do these guidelines mean for healthcare payers? Agencies Often Lack Strong Authentication and Its Big Problem Wed, 13 May 2015 00:00:00 GMT The U.S. government holds data and information that is very attractive to hackers. In fiscal year 2014 alone, there were 70,000 cyberincidents—a 15 percent bump from the previous year. What’s most upsetting is that many of these attacks are preventable. What can agencies do to make sure these attacks don’t happen? Identification authentication. How to Choose the Right Cloud Services Tue, 05 May 2015 00:00:00 GMT Cloud computing can be confusing, let alone choosing the right cloud solution. With a basic understanding of the technical terms and different types of cloud solutions, you can easily start narrowing down the best options for your organization. Federal CIOs Want SLA Assurances from Cloud Vendors Tue, 28 Apr 2015 00:00:00 GMT While cloud computing is still a major initiative at the government level, there are still several obstacles to full adoption. Industry officials cautioned vendors to address three key sticking points while doing business with federal agencies: favorable service-level agreements, security and compliance considerations, and costs. Paperwork Overload May Drive Patients Away From Providers Tue, 28 Apr 2015 00:00:00 GMT Could paper be keeping patients away from providers? That’s what a Harris poll suggests. In fact, 60 percent responded saying they would rather search for treatment for non-life-threatening issues on the internet than deal with healthcare paperwork. And most of those surveyed had a positive view of providers who utilized technology. The Changing Cost of Open Source Mon, 27 Apr 2015 00:00:00 GMT The $0 price tag of community-built software used to appeal to universities. But this could be an instance when it pays to pay, especially when it comes to faster delivery of outcomes, completion of products and an improved user experience. Also, open source could be critical to risk mitigation in the cloud era. InfoTrends Analysis: “Managed IT Infrastructure: Managed Print Services” InfoTrends Mon, 27 Apr 2015 00:00:00 GMT InfoTrends recently came out with their “Managed IT Infrastructure: Managed Print Services” analysis. See how different vendors stack up, and which might be the best fit for your organization. Parking and Printing Get Better Xerox Blogs Wed, 22 Apr 2015 00:00:00 GMT In this year’s Environmental Leader Product & Project Awards, Xerox came out a winner twice for the Merge parking management system and the Xerox® Print Awareness Tool. While both tools are geared toward protecting the environment, the Xerox® Print Awareness Tool can help businesses reach their sustainability goals by reducing paper waste. Healthcare Innovation Initiatives Accelerating Mon, 20 Apr 2015 00:00:00 GMT Recently, two health systems in Seattle and Chicago launched new innovation initiatives. These signify a positive trend in healthcare where stakeholders from all sectors work together to find solutions to complex challenges facing patients and the industry as a whole. Now that healthcare is changing faster than ever before, it’s a good time for hospitals to be taking initiative to develop new innovations. Mobile’s Role in the Big Federal Picture Mon, 20 Apr 2015 00:00:00 GMT As most of the private sector has a mobile strategy in place, the government sector has been slow to make the transition. However, with the right team and structure, government agencies could potentially find great opportunities in this technology, especially since cloud-based tools are becoming some of the economy’s greatest engines. Advice to CIOs: When you’re introducing new tech, focus on the middle Sun, 19 Apr 2015 00:00:00 GMT When it comes to innovation and technology, it can be hard for CIOs to know exactly what groups to listen to throughout their organization. According to the CIO of a large organization, it’s important to focus on the 80 percent of people who fall right in between the innovators and early adopters and the laggards. Because those two groups that sandwich the middle group are often the hardest to please. Team Management: Think Small and Agile Chief Optimist Exclusive Mon, 13 Apr 2015 00:00:00 GMT What’s the right size team in business? Jeff Bezos likes to use the two pizza rule—if it takes more than two pizzas to feed the team, it’s too big. One big benefit to having less people is that it allows for speed and agility. But there are also other major benefits that can positively affect outcomes, including team unity. [Infographic] From Orientation to Graduation: 9 Factors that Impact Student Engagement Xerox Exclusive Thu, 09 Apr 2015 00:00:00 GMT Colleges and universities are feeling the heat to recruit the right students and keep them engaged and focused through graduation. Here are nine factors that impact student engagement through all four years. ACHE 2015: 4 Habits of Highly Effective Healthcare Leaders Wed, 08 Apr 2015 00:00:00 GMT Nancy Schlichting, CEO of Henry Ford Health System in Detroit, Mary Starmann-Harrison, CEO of Hospital Sisters Health System in Wisconsin and Illinois, and Richard Umbdenstock, president of the American Hospital Association, sat down with members of ACHE in Chicago to talk about characteristics and habits that have helped make them exceptional leaders. [Infographic] Government Data Breaches: An inside job? Xerox Exclusive Tue, 07 Apr 2015 00:00:00 GMT Nearly one in four government organizations will incur a large-scale data breach—the highest percentage of any industry. Something else that may surprise you—not all of these breaches come from the outside. The majority are inside jobs that happen from employees simply improperly using, sharing and disposing of information, data and documents. How to Turn Crowdsourced Ideas Into Innovative Results Tue, 31 Mar 2015 00:00:00 GMT Crowdsourcing can turn out lots of innovative ideas, especially for the tech world. But how do you turn those ideas into valuable business ventures that drive real results? The secret is connectional intelligence, or the ability to combine knowledge, ambition and human capital and then forge connections from around the world.

For more, check out the Convergence issue of Chief Optimist here:
Tips to Go Green; Sustainability Myths Expelled Xerox Blogs Thu, 26 Mar 2015 00:00:00 GMT The pressure is on to go green and reduce waste. What can your organization do to help improve the environment? Sustainability expert Susan McPherson has a few ideas. Six Emerging Trends Driving Technology in Education Tue, 24 Mar 2015 00:00:00 GMT Universities continue to face more pressure to advance the culture of innovation and to foster environments that accelerate learning and creativity. This has turned into a long-term trend that is expected to impact decision making over the next five years. Here are six trends driving technology adoption on campuses across the country. Is Student Data at Risk Due to Out-of-Date Privacy Laws Mon, 23 Mar 2015 00:00:00 GMT As technology on campuses continues to evolve, privacy laws have not. Current laws, which date back 41 years, put student information at high risk. If universities want parents to support the technology they have in place, these laws will have to change to protect student data. Here’s what lawmakers are doing to make sure these laws change—and fast. The New Frontier for Information Sharing Wed, 18 Mar 2015 00:00:00 GMT One of the biggest shared concerns between government and the private sector is cybersecurity. According to Michael Daniel, White House cybersecurity adviser, the next four to five years will define the future of how these relationships handle cyber threats. What can be done in the next few years to make sure cyber intelligence operates at its best for the next 50? Higher Education CIOs Weigh in on 2015 Priorities Tue, 17 Mar 2015 00:00:00 GMT The start of a new calendar year doesn’t mark a new beginning for those in higher education—unless you’re a CIO. At colleges and universities across the country, 2015 holds lots of potential for pushing technology strategies forward. From enhancing the customer experience on campus to using big data to target promising students, here is what four higher-ed CIOs say are their priorities. Health Data Breaches Could be Expensive and Deadly Tue, 17 Mar 2015 00:00:00 GMT The risk of healthcare-related breaches is expensive—and life-threatening. There are two options for criminals when they have access to identity data: apply for a credit card or access and bill for healthcare worth hundreds of thousands of dollars. This can affect not just financial history, but medical history, later altering decisions doctors make regarding care. The good news is medical identity monitoring services can help safeguard against this type of identity theft. Seven Ideas for Security Leaders Tue, 17 Mar 2015 00:00:00 GMT Sometimes the smallest of changes can make the biggest improvement. From understanding your users to taking a moment to pause and think before making a decision, here are seven small, inspirational ideas that can lead to great security and leadership outcomes. Economy, Jobs and Technology Trends on CIOs’ Minds in 2015 Wed, 11 Mar 2015 00:00:00 GMT Recently, several experts in economics gathered for Computer Weekly’s first CW500 Club of the year. They discussed trends, insights and what CIOs have on their minds in 2015. Among several ideas brought up, this meeting revealed one of the biggest changes will be the shift in mindset from cutting costs to winning business. What else does 2015 have in store for CIOs? Healthcare Organizations Moving to Cloud Computing at a Pace Tue, 10 Mar 2015 00:00:00 GMT By 2020, global healthcare organizations will have invested more than 12.6 billion dollars in cloud computing services. That means spending will increase at a rate of 20 percent per year. With this transition come challenges, including interoperability issues that can negatively impact market growth. Is the cloud cost-effective enough to offset these challenges? What the Internet of Things Can Learn from Managed Print Services (Part 2) Xerox Blogs Tue, 10 Mar 2015 00:00:00 GMT Part 1 of this blog explored the parallels between principles of the Internet of Things and established best practices of Managed Print Services. But let's take things a step further and look at what 5 lessons IoT can learn from MPS, like transforming data into guidance and using assessments to benchmark a connected environment, in part 2 of this blog. Twelve Analytics Suggestions for 2015 in #highered Thu, 05 Mar 2015 00:00:00 GMT When it comes to digital analytics in higher education, many institutions know it’s important but struggle making it a regular practice. At the 2015 Higher Ed Analytics Conference, 12 speakers shared their suggestions on what higher ed leaders should do to help make digital analytics a part of the routine. From focusing on goals to focusing on the money, read what they had to say. The 5 P’s of In-Plant Efficiency at Wartburg College Graham Garner Thu, 19 Feb 2015 00:00:00 GMT See how a Xerox and the five P’s helped Wartburg College get the most out of their in-plant. Prioritize agility in these five key areas today. Jim Joyce Tue, 18 Nov 2014 00:00:00 GMT You know why agility is important. Now read what Jim Joyce says are the five key areas to make it a focus in your organization. Realizing Economies—and Efficiencies—of Scale in New Haven Will Clark Mon, 27 Oct 2014 00:00:00 GMT The Chief Operating Officer of New Haven Public Schools discusses all the ways Xerox Managed Print Services helped cut costs, improve document workflows and ultimately funnel more money back into classrooms. How You REALLY Foster Agility Adam Bryant Tue, 21 Oct 2014 00:00:00 GMT (0:50) - Every year, new business trends and so-called “leadership best practices” emerge. In this video, New York Times business writer Adam Bryant debunks the myths and explain how business agility is really created. The Three Types of Business Agility and When to Use Them Mon, 13 Oct 2014 00:00:00 GMT Explore the innovation investment quadrant created by business agility expert and former director of the IBM Global Services Consulting Group Nirmal Pal. Promising Payback on CIO/CMO Collaboration Mon, 25 Aug 2014 00:00:00 GMT As more and more CIOs and CMOs collaborate to help their organizations stay agile and focused, the results are proving to be impactful—especially for accelerated growth. How would President John Adams use the internet? Wed, 16 Jul 2014 00:00:00 GMT Many universities are still using the traditional model of education. Read on for more about integrated traditional and digital education. The Smart Cities of the Future are Already Here Dr. Alan Shark Wed, 16 Jul 2014 00:00:00 GMT Remember how far in the future The Jetsons seemed? Read how the future of smart cities is happening right now. Infographic: From Anywhere to Anywhere Wed, 16 Jul 2014 00:00:00 GMT There is no doubt mobile is changing the way we work. Get the facts from this infographic. Infographic: Think you're secure? Why you may be surprised. Mon, 12 May 2014 00:00:00 GMT Even with secure firewalls, anti-virus software and strict rules and regulations in place, your organization can still face this one big threat. The Notebook Evolved Tue, 22 Apr 2014 00:00:00 GMT Evernote leveraged the smartphone and the cloud to revolutionize the human memory. Turn Your Next Interruption into an Opportunity Douglas R. Conant Tue, 08 Apr 2014 00:00:00 GMT Sometimes it can feel like your day is packed with interruptions instead of work. Just as you start to dig deep into a task a fire erupts. While it may seem like these emergencies and interruptions take us away from what we ought to be doing, the truth is, these are your work. And they can be opportunities. Read more about turning your next interruption into your newest opportunity in this Harvard Business Review blog by Douglas R. Conant. Why Failure Is Critical for Innovation Tue, 08 Apr 2014 00:00:00 GMT (3:25) Steve Hoover, CEO, Xerox Palo Alto Research Center, explains why being open to failure and rewarding it are common attributes of highly innovative cultures. Transforming Document Management: Past, Present and Future Greg Burlin Tue, 25 Mar 2014 00:00:00 GMT It used to be filing papers. Then electronic files. Now document management has evolved into content management, which is not just taking papers and replicating them into an electronic format. Content management is a flow of information that aligns technology to an optimized business process. Benefits that once seemed out of reach are no longer limitations. Innately more flexible and cheaper with more capabilities, content management is more apt to evolve with an organization and be an asset in the process. Delve deeper into the possibilities of content management. Ready, Willing and Agile in Higher Ed Wed, 12 Feb 2014 00:00:00 GMT Jim Joyce, Xerox Vice President, talks about the way converging technologies are bringing new agility to the workplace, its workers and the world at large. Ready, Willing and Agile in Government Wed, 12 Feb 2014 00:00:00 GMT Jim Joyce, Xerox Vice President, talks about the way converging technologies are bringing new agility to the workplace, its workers and the world at large. Ready, Willing and Agile in Healthcare Wed, 12 Feb 2014 00:00:00 GMT Jim Joyce, Xerox Vice President, talks about the way converging technologies are bringing new agility to the workplace, its workers and the world at large. Ready, Willing and Agile Tue, 11 Feb 2014 00:00:00 GMT Jim Joyce, Xerox Senior Vice President, talks about the way converging technologies are bringing new agility to the workplace, its workers and the world at large. Government’s IT Goal: Reinvest in Innovation Teresa Payne Nunn Sun, 26 Jan 2014 00:00:00 GMT Innovation can be difficult to focus on when facing budget uncertainty. But new and growing IT trends merit weighing the cost to the potential benefits of innovating. Former Secretary of State to Deliver Keynote at Business Process Event Tue, 21 Jan 2014 00:00:00 GMT This exciting 2-day event will feature Former Secretary of State Hillary Rodham Clinton. Where is government evolving to, and what are the forces of change? Thu, 16 Jan 2014 00:00:00 GMT (1:46) Hear CEO of the Public Technology Institute, Dr. Alan Shark, discuss 3 key forces of change leading to government reinvention in this interview from the new issue of Chief Optimist magazine about convergence. What’s Next in the Future of Work Tue, 14 Jan 2014 00:00:00 GMT Mike Zimmer sits down with Fortune magazine to discuss what opportunities lie ahead in this constantly connected world of work. The Future of Work Mon, 30 Dec 2013 00:00:00 GMT (9:37) See how the workplace is changing and what’s next for organizations looking to stay ahead in this exclusive interview with Fortune magazine and Mike Zimmer, President of Large Enterprise Operations—U.S. at Xerox. The Mobile Revolution: Way Bigger Than Apps Sat, 28 Dec 2013 00:00:00 GMT (1:07) It's easy to see how apps have changed the way we use mobile phones, but more is coming in mobile. Much more. Futurist Robert Scoble explains what the mobile revolution really means in this interview from the new Chief Optimist magazine issue. The Miracle of Little Data Fri, 27 Dec 2013 00:00:00 GMT (1:32) In this interview from the new issue of Chief Optimist magazine about convergence, futurist Shel Israel explains why the future will be less about “big data” and more about what he calls "the miracle of little data." Book Review: Between the Lines—Tapping the Potential of 21st Century Documents Mon, 09 Dec 2013 00:00:00 GMT How organizations are changing the way they work with documents, and how documents are changing the way organizations work. Change is Good When You Manage it Properly Mon, 02 Dec 2013 00:00:00 GMT What it takes to undergo successful change and adopt Managed Print Services. Six Questions for RG Conlee Mon, 25 Nov 2013 00:00:00 GMT How business process outsourcing can save you time, money and improve patient care. Connecting to the Future of Work Thu, 14 Nov 2013 00:00:00 GMT What Xerox® ConnectKey® can do for business processes and security. Getting More Health from Medicaid’s Healthcare Dollar Kevin Quinn Thu, 14 Nov 2013 00:00:00 GMT Rising costs means new purchasing strategies. Six Questions for RG Conlee Wed, 13 Nov 2013 00:00:00 GMT How business process outsourcing can save you time, money and improve the way you work. Infographic: Work is Not a Place Anymore Wed, 06 Nov 2013 00:00:00 GMT See what trends are moving work beyond the office walls. Delivering a Higher Standard of Education Chris Swezey Wed, 06 Nov 2013 00:00:00 GMT Why Berklee College of Music is putting students first, thinking creatively and partnering up. How One College is Improving Processes Wed, 06 Nov 2013 00:00:00 GMT (0:36) Chris Swezey, Director of Auxiliary Services at Berklee College of Music, explains. How is the City of Aurora realizing huge savings? Wed, 06 Nov 2013 00:00:00 GMT (1:41) The city is putting less paper through the shredder and more money towards constituents. Rick Mapes, IT Client Services Manager for the City of Aurora, explains. New Ways to Secure Your Intellectual Property Wed, 30 Oct 2013 00:00:00 GMT Why protecting your school’s most prized information requires a look at your printers. I Know What You’re Thinking Angèle Boyd Tue, 29 Oct 2013 00:00:00 GMT Angèle Boyd of IDC gets into the head of leaders and discusses one cost-cutting tool that’s not top-of-mind. Six Questions with a Security Expert Fri, 18 Oct 2013 00:00:00 GMT Q&A with Rick Dastin, corporate VP, about IT changes and establishing a secure work environment. Airlines And Hospitals Can Learn from Each Other Ed Gala Thu, 17 Oct 2013 00:00:00 GMT All industries need to share best practices and innovative strategies necessary to succeed in a rapidly changing marketplace Thumbs Up For Collegiate Cost Control Ed Gala Thu, 17 Oct 2013 00:00:00 GMT Universities are finding creative ways to keep tuition costs down and deliver better student services. How is the perception of shared services changing? Fri, 11 Oct 2013 00:00:00 GMT (1:49) In all levels of government, the idea of shared services is moving up in conversation. Dr. Alan Shark, Executive Director of the Public Technology Institute, explains why more officials are seeing the potential of this previously unheard-of concept. Why Embracing One-of-a-Kind Ideas is Essential for Survival Fri, 04 Oct 2013 00:00:00 GMT (2:06) Doing things a little better than everyone else no longer cuts it. We live in an age where standout originality controls the game. See why cofounder of Fast Company Bill Taylor says to compete you need to redefine competition. How are companies of all sizes taking pressure off their resources? Fri, 04 Oct 2013 00:00:00 GMT (4:15) Companies large and small are looking to Managed Print Services to free up precious resources. Angèle Boyd, Group VP and General Manager of Imaging/Output Document Solutions at IDC, details what to look for in a provider. Meeting the “Change Challenge” in Higher Education Loretta Parham Sun, 22 Sep 2013 00:00:00 GMT Change as a result of technology is uncontrollable. Get on board and be a part of it to ensure that the mission of your organization is fulfilled. Manage People at the Speed of Change Fri, 20 Sep 2013 00:00:00 GMT Ann Rhoades’ guide to building a dynamic culture fit to revolutionize an industry. Big Data Takes the Guesswork Out of Hiring Teri Morse Fri, 20 Sep 2013 00:00:00 GMT The hiring and training process can cost companies thousands of dollars every year. And if the turnover rate is high, that cost will only be higher. By working to improve the recruiting and hiring process, you can reduce training costs and turnover rate. Read on to learn more about how you can use big data to help you hire talent that is the best fit for your organization. Safeguarding Student Privacy Thu, 19 Sep 2013 00:00:00 GMT What many colleges and universities are doing to ensure their students’ data is safe and sound. Why is adaptation worth executive-level attention? Thu, 19 Sep 2013 00:00:00 GMT (1:35) There are more things competing for the average executive’s attention today than ever before. But the best execs recognize that adaptation is what keeps companies alive. Former founding EVP of People at JetBlue Ann Rhoades explains. Consolidate, Coordinate, Cooperate Dr. Alan R. Shark Wed, 18 Sep 2013 00:00:00 GMT An overview of how governments and agencies are adapting to shared services. How do you find employees capable of change? Wed, 18 Sep 2013 00:00:00 GMT (1:37) They say change is never easy. But for some people, it is. Former Executive VP of People at JetBlue, Ann Rhoades, explains how to find employees who are capable of adapting at the speed of business today. Educational Technology Overload Tue, 17 Sep 2013 00:00:00 GMT Turning fear and avoidance into a defining opportunity. Safeguarding Patient Privacy Tue, 17 Sep 2013 00:00:00 GMT How healthcare organizations are keeping patient data safe and meeting HIPAA mandates. Seven Strategies to Become Cybersecure Dr. Alan R. Shark Tue, 17 Sep 2013 00:00:00 GMT How you can better protect your organization and your constituents from cyber crime. Why Optimists Will Win the Future William C. Taylor Tue, 17 Sep 2013 00:00:00 GMT Four questions leaders should answer as they steer their organizations into the future. How Innovative Technology Keeps Riverside Reinventing Lea Deesing Tue, 17 Sep 2013 00:00:00 GMT Living and breathing innovation in a city built on growth and change. College Campuses Uncover New Revenue Sources Mon, 16 Sep 2013 00:00:00 GMT How to leverage your print shop to boost savings and bring in new revenue. How do leaders keep change initiatives going? Mon, 16 Sep 2013 00:00:00 GMT (3:05) What do Peter Drucker, Machiavelli and Mike Tyson have in common? They all know plans to effect major change can be easily derailed. Kevin Warren, President of Xerox U.S. Client Operations, explains. Improve cash flow? Serve citizens better? (Any government can). Sun, 15 Sep 2013 00:00:00 GMT Any government can. How state and local governments are balancing budgets and improving constituent services. Seeing the Light in a Sea of Change Sun, 15 Sep 2013 00:00:00 GMT Why change is good and how to be good at change. An interview with Andrew Morrison. Branding at the Bedside with the Help of Partners Geoffrey W. Crabtree Sun, 15 Sep 2013 00:00:00 GMT How one hospital is providing market-leading patient care in the midst of challenges. Three Keys to Building a Business that Embraces Change Sun, 15 Sep 2013 00:00:00 GMT (1:53) President of Xerox U.S. Client Operations Kevin Warren sees change as cause for optimism. Why is change a good? How do you harness it? And what can you do to keep adapting? Watch to find out. Business Innovations Keep People (and Hospitals) Healthier Sat, 14 Sep 2013 00:00:00 GMT Surprising ways to eliminate costs and waste from your healthcare workflow Personalization Pays Off for Higher Education Sat, 14 Sep 2013 00:00:00 GMT Finding unique ways to differentiate is easy with a Managed Print Services partner. After the Ink Dries Fri, 13 Sep 2013 00:00:00 GMT Why M&A means inevitable change and how you can control it. Diagnosis BYOD: Initial Headaches are Well Worth the End Result Fri, 13 Sep 2013 00:00:00 GMT Putting convenience in the hands of healthcare professionals without compromising security. Government Goes Mobile Fri, 13 Sep 2013 00:00:00 GMT What to consider when choosing a mobile print solution that’s right for employees and constituents. Safeguarding Citizen Privacy Thu, 12 Sep 2013 00:00:00 GMT What governments are doing to secure data in the face of changing technology and regulation.