Chief Optimist - Government Insight for government leaders [Infographic] The Automated States of America: Transforming the Future of Government IT Chief Optimist Exclusive Wed, 26 Aug 2015 00:00:00 GMT Eliminating 100 million hours of citizen paperwork. Reducing backlogs by 70 percent. Cutting 99.9 percent of admin costs. Sounds like the fantasy of every government IT worker, right? In actuality, these are the real benefits of automation being realized by government organizations across the country. This infographic reveals how countless agencies are making their IT dreams come true with the help of automation. Why the Government Should Destroy—Not Store—Employees' Sensitive Information Tue, 18 Aug 2015 00:00:00 GMT Is the risk worth the reward? That’s the question agencies need to start asking when it comes to storing private data. After all, it has become increasingly clear that nobody is safe from the hands of today’s database bandits. So rather than retain data for minimal gain, perhaps organizations should start thinking about destroying data to avoid devastating consequences. When You Clean Up Your Digital Spaghetti, Anything Is Possible Fri, 14 Aug 2015 00:00:00 GMT (1:07) Companies now have reams of data, thousands of processes and limitless potential. But before you realize that potential, you’ll need to clean up your “digital spaghetti,” as author and researcher Dr. George Westerman puts it. Transform Into a Digital Master Thu, 13 Aug 2015 00:00:00 GMT (0:50) Dr. George Westerman, author and innovation researcher, discusses rethinking assumptions and taking risks in order to become a Digital Master. New CIO Authorities Only First Step toward Better Federal IT Tue, 11 Aug 2015 00:00:00 GMT New legislation has paved the way for the next generation of federal CIOs to redefine their positions. With a say in everything from the technology budget to procurement to workforce issues, federal CIOs have more authority than ever before. But legacy systems and old perspectives are still blocking the path to reform. Breaking down these barriers is priority number one. An Agile Approach to Organizational Change Management Mon, 10 Aug 2015 00:00:00 GMT Turnover. Every organization is affected by it. Some have overcome it. Others have fallen victim to it. How can you keep your best employees from walking out the door? Many leaders are turning to a concept known as Organizational Change. In combination with the Agile and Scaled Agile Framework (SAFe) methods, this technique is helping identify and resolve issues before they lead to turnover. Optimism in the Modern Workplace Revealed Thu, 23 Jul 2015 00:00:00 GMT Xerox surveyed over 5,000 people regarding their optimism in the workplace. See the results and learn why optimism is so important for business success. 6 workflow advantages to help you tackle automation hesitation. Thu, 23 Jul 2015 00:00:00 GMT If you're experiencing "automation hesitation," take a look at these benefits of improving workflows. The automated life: Make 24 hours feel like 25 Sun, 19 Jul 2015 00:00:00 GMT Check out these apps and tools that can help you get more done in 24 hours. New IT Skills: Why Communication, Accountability, Initiative Are Hot Now Tue, 30 Jun 2015 00:00:00 GMT When it comes to finding highly skilled IT talent, firms usually look for those with expertise in data and analytics, cloud computing, software development, operations and information security. That could be changing. Many employers now look for talent with softer skills, like being able to work well in a team environment and effective written and oral communication abilities. Bringing Mobility to the Mission Tue, 16 Jun 2015 00:00:00 GMT When you go to a consumer electronics trade show, you find most mobile devices and gadgets on the market promise value through seamless integration—because that’s what buyers look for on a personal level. But in the public sector, battery life and security are the top priorities when it comes to mobile devices. What Worries Private Sector CIOs, and Why It Matters to Feds Tue, 09 Jun 2015 00:00:00 GMT What is keeping private sector CIOs up at night? In a recent survey, more than half of the CIOs who participated said working to keep existing systems running worried them the most. And 79 percent said they were worried about delivering new services that support business growth. These worries shouldn’t be isolated to just the private sector. CIOs in the public sector should also take note. What Government Agencies Can Learn From the Private Sector Chief Optimist Exclusive Tue, 19 May 2015 00:00:00 GMT Government agencies might not be so different from the private sector after all. With both looking for ways to cut costs, improve customer satisfaction and mitigate risk, the latter has practices in place that government agencies can learn from. Here are three important takeaways that federal agencies can use. Agencies Often Lack Strong Authentication and Its Big Problem Wed, 13 May 2015 00:00:00 GMT The U.S. government holds data and information that is very attractive to hackers. In fiscal year 2014 alone, there were 70,000 cyberincidents—a 15 percent bump from the previous year. What’s most upsetting is that many of these attacks are preventable. What can agencies do to make sure these attacks don’t happen? Identification authentication. How to Choose the Right Cloud Services Tue, 05 May 2015 00:00:00 GMT Cloud computing can be confusing, let alone choosing the right cloud solution. With a basic understanding of the technical terms and different types of cloud solutions, you can easily start narrowing down the best options for your organization. Federal CIOs Want SLA Assurances from Cloud Vendors Tue, 28 Apr 2015 00:00:00 GMT While cloud computing is still a major initiative at the government level, there are still several obstacles to full adoption. Industry officials cautioned vendors to address three key sticking points while doing business with federal agencies: favorable service-level agreements, security and compliance considerations, and costs. Mobile’s Role in the Big Federal Picture Mon, 20 Apr 2015 00:00:00 GMT As most of the private sector has a mobile strategy in place, the government sector has been slow to make the transition. However, with the right team and structure, government agencies could potentially find great opportunities in this technology, especially since cloud-based tools are becoming some of the economy’s greatest engines. Advice to CIOs: When you’re introducing new tech, focus on the middle Sun, 19 Apr 2015 00:00:00 GMT When it comes to innovation and technology, it can be hard for CIOs to know exactly what groups to listen to throughout their organization. According to the CIO of a large organization, it’s important to focus on the 80 percent of people who fall right in between the innovators and early adopters and the laggards. Because those two groups that sandwich the middle group are often the hardest to please. [Infographic] Government Data Breaches: An inside job? Xerox Exclusive Tue, 07 Apr 2015 00:00:00 GMT Nearly one in four government organizations will incur a large-scale data breach—the highest percentage of any industry. Something else that may surprise you—not all of these breaches come from the outside. The majority are inside jobs that happen from employees simply improperly using, sharing and disposing of information, data and documents. Is Student Data at Risk Due to Out-of-Date Privacy Laws Mon, 23 Mar 2015 00:00:00 GMT As technology on campuses continues to evolve, privacy laws have not. Current laws, which date back 41 years, put student information at high risk. If universities want parents to support the technology they have in place, these laws will have to change to protect student data. Here’s what lawmakers are doing to make sure these laws change—and fast. The New Frontier for Information Sharing Wed, 18 Mar 2015 00:00:00 GMT One of the biggest shared concerns between government and the private sector is cybersecurity. According to Michael Daniel, White House cybersecurity adviser, the next four to five years will define the future of how these relationships handle cyber threats. What can be done in the next few years to make sure cyber intelligence operates at its best for the next 50? Prioritize agility in these five key areas today. Jim Joyce Tue, 18 Nov 2014 00:00:00 GMT You know why agility is important. Now read what Jim Joyce says are the five key areas to make it a focus in your organization. Realizing Economies—and Efficiencies—of Scale in New Haven Will Clark Mon, 27 Oct 2014 00:00:00 GMT The Chief Operating Officer of New Haven Public Schools discusses all the ways Xerox Managed Print Services helped cut costs, improve document workflows and ultimately funnel more money back into classrooms. Promising Payback on CIO/CMO Collaboration Mon, 25 Aug 2014 00:00:00 GMT As more and more CIOs and CMOs collaborate to help their organizations stay agile and focused, the results are proving to be impactful—especially for accelerated growth. The Smart Cities of the Future are Already Here Dr. Alan Shark Wed, 16 Jul 2014 00:00:00 GMT Remember how far in the future The Jetsons seemed? Read how the future of smart cities is happening right now. Infographic: From Anywhere to Anywhere Wed, 16 Jul 2014 00:00:00 GMT There is no doubt mobile is changing the way we work. Get the facts from this infographic. Infographic: Think you're secure? Why you may be surprised. Mon, 12 May 2014 00:00:00 GMT Even with secure firewalls, anti-virus software and strict rules and regulations in place, your organization can still face this one big threat. The Notebook Evolved Tue, 22 Apr 2014 00:00:00 GMT Evernote leveraged the smartphone and the cloud to revolutionize the human memory. Why Failure Is Critical for Innovation Tue, 08 Apr 2014 00:00:00 GMT (3:25) Steve Hoover, CEO, Xerox Palo Alto Research Center, explains why being open to failure and rewarding it are common attributes of highly innovative cultures. Transforming Document Management: Past, Present and Future Greg Burlin Tue, 25 Mar 2014 00:00:00 GMT It used to be filing papers. Then electronic files. Now document management has evolved into content management, which is not just taking papers and replicating them into an electronic format. Content management is a flow of information that aligns technology to an optimized business process. Benefits that once seemed out of reach are no longer limitations. Innately more flexible and cheaper with more capabilities, content management is more apt to evolve with an organization and be an asset in the process. Delve deeper into the possibilities of content management. Ready, Willing and Agile in Government Wed, 12 Feb 2014 00:00:00 GMT Jim Joyce, Xerox Vice President, talks about the way converging technologies are bringing new agility to the workplace, its workers and the world at large. Government’s IT Goal: Reinvest in Innovation Teresa Payne Nunn Sun, 26 Jan 2014 00:00:00 GMT Innovation can be difficult to focus on when facing budget uncertainty. But new and growing IT trends merit weighing the cost to the potential benefits of innovating. Former Secretary of State to Deliver Keynote at Business Process Event Tue, 21 Jan 2014 00:00:00 GMT This exciting 2-day event will feature Former Secretary of State Hillary Rodham Clinton. Where is government evolving to, and what are the forces of change? Thu, 16 Jan 2014 00:00:00 GMT (1:46) Hear CEO of the Public Technology Institute, Dr. Alan Shark, discuss 3 key forces of change leading to government reinvention in this interview from the new issue of Chief Optimist magazine about convergence. What’s Next in the Future of Work Tue, 14 Jan 2014 00:00:00 GMT Mike Zimmer sits down with Fortune magazine to discuss what opportunities lie ahead in this constantly connected world of work. The Future of Work Mon, 30 Dec 2013 00:00:00 GMT (9:37) See how the workplace is changing and what’s next for organizations looking to stay ahead in this exclusive interview with Fortune magazine and Mike Zimmer, President of Large Enterprise Operations—U.S. at Xerox. The Mobile Revolution: Way Bigger Than Apps Sat, 28 Dec 2013 00:00:00 GMT (1:07) It's easy to see how apps have changed the way we use mobile phones, but more is coming in mobile. Much more. Futurist Robert Scoble explains what the mobile revolution really means in this interview from the new Chief Optimist magazine issue. The Miracle of Little Data Fri, 27 Dec 2013 00:00:00 GMT (1:32) In this interview from the new issue of Chief Optimist magazine about convergence, futurist Shel Israel explains why the future will be less about “big data” and more about what he calls "the miracle of little data." Connecting to the Future of Work Thu, 14 Nov 2013 00:00:00 GMT What Xerox® ConnectKey® can do for business processes and security. How is the City of Aurora realizing huge savings? Wed, 06 Nov 2013 00:00:00 GMT (1:41) The city is putting less paper through the shredder and more money towards constituents. Rick Mapes, IT Client Services Manager for the City of Aurora, explains. How is the perception of shared services changing? Fri, 11 Oct 2013 00:00:00 GMT (1:49) In all levels of government, the idea of shared services is moving up in conversation. Dr. Alan Shark, Executive Director of the Public Technology Institute, explains why more officials are seeing the potential of this previously unheard-of concept. Why Embracing One-of-a-Kind Ideas is Essential for Survival Fri, 04 Oct 2013 00:00:00 GMT (2:06) Doing things a little better than everyone else no longer cuts it. We live in an age where standout originality controls the game. See why cofounder of Fast Company Bill Taylor says to compete you need to redefine competition. How are companies of all sizes taking pressure off their resources? Fri, 04 Oct 2013 00:00:00 GMT (4:15) Companies large and small are looking to Managed Print Services to free up precious resources. Angèle Boyd, Group VP and General Manager of Imaging/Output Document Solutions at IDC, details what to look for in a provider. Manage People at the Speed of Change Fri, 20 Sep 2013 00:00:00 GMT Ann Rhoades’ guide to building a dynamic culture fit to revolutionize an industry. Why is adaptation worth executive-level attention? Thu, 19 Sep 2013 00:00:00 GMT (1:35) There are more things competing for the average executive’s attention today than ever before. But the best execs recognize that adaptation is what keeps companies alive. Former founding EVP of People at JetBlue Ann Rhoades explains. Consolidate, Coordinate, Cooperate Dr. Alan R. Shark Wed, 18 Sep 2013 00:00:00 GMT An overview of how governments and agencies are adapting to shared services. How do you find employees capable of change? Wed, 18 Sep 2013 00:00:00 GMT (1:37) They say change is never easy. But for some people, it is. Former Executive VP of People at JetBlue, Ann Rhoades, explains how to find employees who are capable of adapting at the speed of business today. Seven Strategies to Become Cybersecure Dr. Alan R. Shark Tue, 17 Sep 2013 00:00:00 GMT How you can better protect your organization and your constituents from cyber crime. Why Optimists Will Win the Future William C. Taylor Tue, 17 Sep 2013 00:00:00 GMT Four questions leaders should answer as they steer their organizations into the future. How Innovative Technology Keeps Riverside Reinventing Lea Deesing Tue, 17 Sep 2013 00:00:00 GMT Living and breathing innovation in a city built on growth and change. How do leaders keep change initiatives going? Mon, 16 Sep 2013 00:00:00 GMT (3:05) What do Peter Drucker, Machiavelli and Mike Tyson have in common? They all know plans to effect major change can be easily derailed. Kevin Warren, President of Xerox U.S. Client Operations, explains. Improve cash flow? Serve citizens better? (Any government can). Sun, 15 Sep 2013 00:00:00 GMT Any government can. How state and local governments are balancing budgets and improving constituent services. Three Keys to Building a Business that Embraces Change Sun, 15 Sep 2013 00:00:00 GMT (1:53) President of Xerox U.S. Client Operations Kevin Warren sees change as cause for optimism. Why is change a good? How do you harness it? And what can you do to keep adapting? Watch to find out. Government Goes Mobile Fri, 13 Sep 2013 00:00:00 GMT What to consider when choosing a mobile print solution that’s right for employees and constituents. Safeguarding Citizen Privacy Thu, 12 Sep 2013 00:00:00 GMT What governments are doing to secure data in the face of changing technology and regulation.