Chief Optimist - Healthcare Insight for healthcare leaders How IT Teams Can Protect Healthcare Data Wed, 26 Aug 2015 00:00:00 GMT The black market prices are in: Healthcare data is now worth 20 times more than credit card numbers. So where are today’s data-mining hackers flocking to get rich off this digital gold rush? They’re following the flow of electronic medical records right to the most vulnerable access point: your medical devices. Securing this technology requires a comprehensive strategy that every hospital needs to be aware of. When You Clean Up Your Digital Spaghetti, Anything Is Possible Fri, 14 Aug 2015 00:00:00 GMT (1:07) Companies now have reams of data, thousands of processes and limitless potential. But before you realize that potential, you’ll need to clean up your “digital spaghetti,” as author and researcher Dr. George Westerman puts it. Transform Into a Digital Master Thu, 13 Aug 2015 00:00:00 GMT (0:50) Dr. George Westerman, author and innovation researcher, discusses rethinking assumptions and taking risks in order to become a Digital Master. [Infographic] Clinical and Claims Data—What Lies Beneath? Wed, 12 Aug 2015 00:00:00 GMT While only offering a handful of procedure codes and diagnoses, claims data continues to be the favorite data source in the healthcare analytics realm. EHR data on the other hand, reveals hundreds of valuable insights—from medical histories and lab results to vitals and point-of-care observations. If you want to truly improve risk stratification and population health management, you need to use a combination of both. Optimism in the Modern Workplace Revealed Thu, 23 Jul 2015 00:00:00 GMT Xerox surveyed over 5,000 people regarding their optimism in the workplace. See the results and learn why optimism is so important for business success. 6 workflow advantages to help you tackle automation hesitation. Thu, 23 Jul 2015 00:00:00 GMT If you're experiencing "automation hesitation," take a look at these benefits of improving workflows. The automated life: Make 24 hours feel like 25 Sun, 19 Jul 2015 00:00:00 GMT Check out these apps and tools that can help you get more done in 24 hours. New IT Skills: Why Communication, Accountability, Initiative Are Hot Now Tue, 30 Jun 2015 00:00:00 GMT When it comes to finding highly skilled IT talent, firms usually look for those with expertise in data and analytics, cloud computing, software development, operations and information security. That could be changing. Many employers now look for talent with softer skills, like being able to work well in a team environment and effective written and oral communication abilities. The “Internet of Me” Is Getting Real In Healthcare Tue, 09 Jun 2015 00:00:00 GMT There are many complex, advanced machines out there. Few have ever come close to what the human body is capable of. However, with biology and technology growing closer, the human and the computer worlds are converging. Biotech is at a point where DNA can be edited and coded. So what does this mean for the future of personalized healthcare? Health Insurance Companies Prime Targets for Hackers Mon, 01 Jun 2015 00:00:00 GMT Health insurance companies hold a pot of valuable data that is extremely attractive to hackers. If someone were to hack the system at one of these companies, they would probably get more information than if they hacked into a bank. But that’s not the only reason they are a prime target. Healthcare payers have been slow to keep pace with security trends—making their systems not nearly secure as a bank’s. 3 Long Term Healthcare Changes Thu, 21 May 2015 00:00:00 GMT From expanded delivery options to more value-based payment models, the healthcare industry is on the cusp of major advancements that address cost and access. So what do the next five to 15 years have in store? Industry leaders weigh in. Insurers Face Tougher Oversight on Protecting Data Wed, 13 May 2015 00:00:00 GMT Health insurers are under more pressure than ever before to protect customers from data breaches. New national guidelines from the National Association of Insurance Commissioners were created to help state regulators hold insurers accountable for breaches and ensure companies have the right defenses to guard against attacks. What else do these guidelines mean for healthcare payers? How to Choose the Right Cloud Services Tue, 05 May 2015 00:00:00 GMT Cloud computing can be confusing, let alone choosing the right cloud solution. With a basic understanding of the technical terms and different types of cloud solutions, you can easily start narrowing down the best options for your organization. Paperwork Overload May Drive Patients Away From Providers Tue, 28 Apr 2015 00:00:00 GMT Could paper be keeping patients away from providers? That’s what a Harris poll suggests. In fact, 60 percent responded saying they would rather search for treatment for non-life-threatening issues on the internet than deal with healthcare paperwork. And most of those surveyed had a positive view of providers who utilized technology. Healthcare Innovation Initiatives Accelerating Mon, 20 Apr 2015 00:00:00 GMT Recently, two health systems in Seattle and Chicago launched new innovation initiatives. These signify a positive trend in healthcare where stakeholders from all sectors work together to find solutions to complex challenges facing patients and the industry as a whole. Now that healthcare is changing faster than ever before, it’s a good time for hospitals to be taking initiative to develop new innovations. Advice to CIOs: When you’re introducing new tech, focus on the middle Sun, 19 Apr 2015 00:00:00 GMT When it comes to innovation and technology, it can be hard for CIOs to know exactly what groups to listen to throughout their organization. According to the CIO of a large organization, it’s important to focus on the 80 percent of people who fall right in between the innovators and early adopters and the laggards. Because those two groups that sandwich the middle group are often the hardest to please. ACHE 2015: 4 Habits of Highly Effective Healthcare Leaders Wed, 08 Apr 2015 00:00:00 GMT Nancy Schlichting, CEO of Henry Ford Health System in Detroit, Mary Starmann-Harrison, CEO of Hospital Sisters Health System in Wisconsin and Illinois, and Richard Umbdenstock, president of the American Hospital Association, sat down with members of ACHE in Chicago to talk about characteristics and habits that have helped make them exceptional leaders. Health Data Breaches Could be Expensive and Deadly Tue, 17 Mar 2015 00:00:00 GMT The risk of healthcare-related breaches is expensive—and life-threatening. There are two options for criminals when they have access to identity data: apply for a credit card or access and bill for healthcare worth hundreds of thousands of dollars. This can affect not just financial history, but medical history, later altering decisions doctors make regarding care. The good news is medical identity monitoring services can help safeguard against this type of identity theft. Healthcare Organizations Moving to Cloud Computing at a Pace Tue, 10 Mar 2015 00:00:00 GMT By 2020, global healthcare organizations will have invested more than 12.6 billion dollars in cloud computing services. That means spending will increase at a rate of 20 percent per year. With this transition come challenges, including interoperability issues that can negatively impact market growth. Is the cloud cost-effective enough to offset these challenges? Prioritize agility in these five key areas today. Jim Joyce Tue, 18 Nov 2014 00:00:00 GMT You know why agility is important. Now read what Jim Joyce says are the five key areas to make it a focus in your organization. Promising Payback on CIO/CMO Collaboration Mon, 25 Aug 2014 00:00:00 GMT As more and more CIOs and CMOs collaborate to help their organizations stay agile and focused, the results are proving to be impactful—especially for accelerated growth. Infographic: Think you're secure? Why you may be surprised. Mon, 12 May 2014 00:00:00 GMT Even with secure firewalls, anti-virus software and strict rules and regulations in place, your organization can still face this one big threat. The Notebook Evolved Tue, 22 Apr 2014 00:00:00 GMT Evernote leveraged the smartphone and the cloud to revolutionize the human memory. Why Failure Is Critical for Innovation Tue, 08 Apr 2014 00:00:00 GMT (3:25) Steve Hoover, CEO, Xerox Palo Alto Research Center, explains why being open to failure and rewarding it are common attributes of highly innovative cultures. Ready, Willing and Agile in Healthcare Wed, 12 Feb 2014 00:00:00 GMT Jim Joyce, Xerox Vice President, talks about the way converging technologies are bringing new agility to the workplace, its workers and the world at large. Former Secretary of State to Deliver Keynote at Business Process Event Tue, 21 Jan 2014 00:00:00 GMT This exciting 2-day event will feature Former Secretary of State Hillary Rodham Clinton. What’s Next in the Future of Work Tue, 14 Jan 2014 00:00:00 GMT Mike Zimmer sits down with Fortune magazine to discuss what opportunities lie ahead in this constantly connected world of work. The Future of Work Mon, 30 Dec 2013 00:00:00 GMT (9:37) See how the workplace is changing and what’s next for organizations looking to stay ahead in this exclusive interview with Fortune magazine and Mike Zimmer, President of Large Enterprise Operations—U.S. at Xerox. The Mobile Revolution: Way Bigger Than Apps Sat, 28 Dec 2013 00:00:00 GMT (1:07) It's easy to see how apps have changed the way we use mobile phones, but more is coming in mobile. Much more. Futurist Robert Scoble explains what the mobile revolution really means in this interview from the new Chief Optimist magazine issue. The Miracle of Little Data Fri, 27 Dec 2013 00:00:00 GMT (1:32) In this interview from the new issue of Chief Optimist magazine about convergence, futurist Shel Israel explains why the future will be less about “big data” and more about what he calls "the miracle of little data." Six Questions for RG Conlee Mon, 25 Nov 2013 00:00:00 GMT How business process outsourcing can save you time, money and improve patient care. Connecting to the Future of Work Thu, 14 Nov 2013 00:00:00 GMT What Xerox® ConnectKey® can do for business processes and security. Getting More Health from Medicaid’s Healthcare Dollar Kevin Quinn Thu, 14 Nov 2013 00:00:00 GMT Rising costs means new purchasing strategies. Airlines And Hospitals Can Learn from Each Other Ed Gala Thu, 17 Oct 2013 00:00:00 GMT All industries need to share best practices and innovative strategies necessary to succeed in a rapidly changing marketplace Why Embracing One-of-a-Kind Ideas is Essential for Survival Fri, 04 Oct 2013 00:00:00 GMT (2:06) Doing things a little better than everyone else no longer cuts it. We live in an age where standout originality controls the game. See why cofounder of Fast Company Bill Taylor says to compete you need to redefine competition. How are companies of all sizes taking pressure off their resources? Fri, 04 Oct 2013 00:00:00 GMT (4:15) Companies large and small are looking to Managed Print Services to free up precious resources. Angèle Boyd, Group VP and General Manager of Imaging/Output Document Solutions at IDC, details what to look for in a provider. Manage People at the Speed of Change Fri, 20 Sep 2013 00:00:00 GMT Ann Rhoades’ guide to building a dynamic culture fit to revolutionize an industry. Why is adaptation worth executive-level attention? Thu, 19 Sep 2013 00:00:00 GMT (1:35) There are more things competing for the average executive’s attention today than ever before. But the best execs recognize that adaptation is what keeps companies alive. Former founding EVP of People at JetBlue Ann Rhoades explains. How do you find employees capable of change? Wed, 18 Sep 2013 00:00:00 GMT (1:37) They say change is never easy. But for some people, it is. Former Executive VP of People at JetBlue, Ann Rhoades, explains how to find employees who are capable of adapting at the speed of business today. Safeguarding Patient Privacy Tue, 17 Sep 2013 00:00:00 GMT How healthcare organizations are keeping patient data safe and meeting HIPAA mandates. Why Optimists Will Win the Future William C. Taylor Tue, 17 Sep 2013 00:00:00 GMT Four questions leaders should answer as they steer their organizations into the future. How do leaders keep change initiatives going? Mon, 16 Sep 2013 00:00:00 GMT (3:05) What do Peter Drucker, Machiavelli and Mike Tyson have in common? They all know plans to effect major change can be easily derailed. Kevin Warren, President of Xerox U.S. Client Operations, explains. Branding at the Bedside with the Help of Partners Geoffrey W. Crabtree Sun, 15 Sep 2013 00:00:00 GMT How one hospital is providing market-leading patient care in the midst of challenges. Three Keys to Building a Business that Embraces Change Sun, 15 Sep 2013 00:00:00 GMT (1:53) President of Xerox U.S. Client Operations Kevin Warren sees change as cause for optimism. Why is change a good? How do you harness it? And what can you do to keep adapting? Watch to find out. Business Innovations Keep People (and Hospitals) Healthier Sat, 14 Sep 2013 00:00:00 GMT Surprising ways to eliminate costs and waste from your healthcare workflow Diagnosis BYOD: Initial Headaches are Well Worth the End Result Fri, 13 Sep 2013 00:00:00 GMT Putting convenience in the hands of healthcare professionals without compromising security.